Leaking Tap Repairs

Question 1

Will there be a mess left behind?

Accepted Answer

All our plumbers are trained to respect your property and understand the importance of leaving a job the way it was prior to carrying out the works.

Question 2

Which parts of Sydney do you cover?

Accepted Answer

We cover all parts of Sydney metro and have plumbers local to the majority of Sydney, allowing us to be out there to fix your plumbing in no time.

Question 3

What regulation governs the activities of gas fitters?

Accepted Answer

In NSW, you must be licensed to complete any gas-fitting work as stated in the Gas & Electricity (Consumer Safety) Act 2017. Click here for more information.

Question 4

What do I do if I have a plumbing emergency?

Accepted Answer

We at Pinpoint Plumbing offer emergency services 24 hours a day, 7 days a week, including all public holidays.

Question 5

Tenant or Landlord: Who fixes blocked drains?

Accepted Answer

NSW’s tenant information statement states that urgent repairs such as burst water, blocked toilets, or broken toilets should be organised by your landlord or the agent as soon as reasonably possible. So, drain repairs where you or your guest is not at fault are handled by the landlord. Click here to find more information.

Question 6

How fast can you come to us in urgent situations?

Accepted Answer

We cover all parts of Sydney and our plumbers are always on the road. So, we can come to you within an hour as long as traffic conditions allow us. Please be mindful that weekends and after-hours may attract an emergency call-out fee.

Question 7

How can a gasfitter help you?

Accepted Answer

Gasfitters are the professionals who maintain, install and repair gas mains, appliances, piping systems, etc. We can help you with initial gas connection, new installation for appliances, gas BBQ, gas repairs, replacement and more.

Question 8

Do you provide a warranty?

Accepted Answer

At Pinpoint Plumbing we like to pride ourselves on our workmanship, and we provide all our clients with a lifetime warranty on all labour we provide.

Question 9

Do you have payment plans available?

Accepted Answer

Yes, we offer payment plans for 6, 12 or 18 months.

Question 10

Are you licensed to do Gas fitting?

Accepted Answer

Yes! At Pinpoint Plumbing we are licensed for all natural and LPG gas installations, so we can cater to all your gas needs.

Question 11

Are you licensed and insured?

Accepted Answer

Yes! Pinpoint Plumbing is fully licensed and insured.

‘SERVICE MADE SIMPLE’

Do you provide a warranty?